Recently, we had an overnight stay in Glasgow, specifically in the west end near Kelvingrove Park. We booked a room in what seemed like a decent hotel, but upon arrival, we were greeted with a strong musty smell and visible mildew in the bathroom. It was quite disappointing, especially considering the price we paid. Has anyone else encountered a similar situation? How did you handle it with the hotel management? Also, any tips on how to spot such issues before booking or upon checking in would be greatly appreciated.
That sounds like a real bummer, especially when you're looking forward to a comfortable stay. I've had a similar experience and immediately brought it up with the front desk. Most hotels are willing to switch your room or offer a discount if you're polite but firm about the issue. As for spotting such issues beforehand, I always check recent reviews focusing on cleanliness and look for photos of the bathroom and room corners. It's also a good idea to do a quick sniff test and visual check as soon as you enter the room. Have you had any luck with getting the hotel to address the issue?